Shipping Policy

DOMESTIC SHIPPING 
We are currently shipping to Canada only. All orders should arrive within 1-6* business days anywhere in Canada after processing is done at our end. Once your order is processed, we will charge your credit card and you will be e-mailed your tracking number. All orders can be tracked at Canadapost.ca. All orders are shipped by Canada Post Regular (Standard) or Expedited Parcel chosen by customer at the time of checkout.

(*Delivery times are approximate and based on information from Canada Post. Canada Post might delay shipping which is beyond MARVVEL Inc.’s (Health Onwards) control. During Holiday Season Canada post might take longer than usual to process which is also beyond MARVVEL Inc.’s (Health Onwards) control. The delivery date of your order depends on when the order leaves our shipping center, the destination address for the item and the shipping method.)

SHIPPING DISCOUNTS & COSTS 
Save shipping costs! Across Canada, you qualify for FREE SHIPPING if your order is CAD 69 or more before tax. Free shipping is automatically calculated during checkout. Please choose the right option for shipping while checking out.

Orders are processed and shipped within 1-2 business days.

Please note that orders shipped to Yukon, NWT, Nunavut and few remote areas in other provinces (Customers who are located in the remote area of provinces will be contacted for additional shipping cost) may carry additional shipping charges based on weights.

We deliver by Canada Post and delivery cost is automatically calculated at checkout based on your address. Please choose delivery options carefully at checkout. 

SHIPPING TO USA

Now, we are offering Free Delivery to USA on all orders over USD 69.00 (CAD 90)!

All Shipping options and costs will be determined according to weight and destination at the time of check out.

All orders will be shipped via Canada Post – Air or Ground. Please refer to Canada Post website by clicking here for the time duration your shipment may take after it has left our shipping center. Any additional tariffs, custom clearance fees, and charges are the responsibility of the customer. Health Onwards exempts itself from delays in customs.

Correspondence with customers will be done via emails only

Note: During holiday season and statuary holiday, orders may be delayed beyond shipping times indicated.

Disclaimer: Please be advised that all liquids in glass containers delivered through Canada Post may not be insured and are shipped at the risk of the recipient.

LOW STOCK OR BACK ORDERED PRODUCTS 
If a product that you ordered is low in stock or on back-order, then we will offer the following:

  1. Hold your order and ship once the missing product(s) arrive back in stock.
  2. Receive a refund or credit for the missing product(s).

If you make a mistake while inputting your shipping address and the parcel returns to us, we may charge you the return shipping cost and the cost to ship back to you.

Note: During holidays and the holiday season, orders can be delayed beyond shipping times indicated.

Disclaimer: Please be advised that all liquids in glass containers delivered through Canada Post are not insured and are sent at the risk of the recipient.